Contact Us

Get in Touch

Have a question about our products, your order, or need fitness advice? We're here to help! Our team at Active Bliss is committed to providing you with excellent customer service.

Customer Support

Email: active_bliss@outlook.com

Response Time: We typically respond within 24 hours during business days (Monday-Friday).

What We Can Help With

  • Order Status & Tracking: Questions about your order or shipping
  • Product Information: Help choosing the right fitness equipment
  • Returns & Exchanges: Assistance with our 30-day return policy
  • Product Issues: Support for damaged or defective items
  • General Inquiries: Any other questions about Active Bliss

Before You Contact Us

For faster service, please check our helpful resources:

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (Hong Kong Time)
Saturday - Sunday: Closed

We're closed on major holidays.

Send Us a Message

Ready to get in touch? Email us at active_bliss@outlook.com with:

  • Your order number (if applicable)
  • A detailed description of your question or issue
  • Any relevant photos (for product issues)

We look forward to hearing from you and helping you on your fitness journey!